Contact
Support for research inquiries, batch documentation, and order status.
Our team answers questions about our research materials, provides batch-specific Certificates of Analysis, and helps with order status. We reply within one business day by email, and within minutes on WhatsApp during business hours.
- Phone / WhatsApp
- +62 821 1588 981
- Support hours
- Monday — Saturday · replies within one business day
- Response time
- Within one business day by email · within minutes on WhatsApp during support hours
Genix Labs is operated by Bright Future Innovations LLC, a company registered in Indonesia.
Plaza Summarecon Bekasi
Lantai 7, Jl. Bulevar Ahmad Yani No. Kav K.01, Harapan Mulya, Medan Satria, Kota Bekasi, Jawa Barat 17142
Genix Labs
Bekasi, West Java, Indonesia
Tampat Storage JL Cargo
Jl. Sari Dana I, Jl. Cargo Kenanga No.20, Ubung Kaja, Denpasar Utara, Bali 80116
All products are supplied strictly for laboratory and scientific research. Not for human or veterinary consumption.